We get many emails from far and abroad from our valued customers. Below are just a few of the things they had to say. If you have a thought or suggestion please use our email contact form or send email to
orderdesk "at" colonialcrafts.com.
We'd love to hear from you!

My wife said I could make a customer comment so here is mine.
Your fabrics are so nice I have to limit my wife's time on your site for the sake of our family budget. Why can't you be like other sites and make it hard to find the good stuff. Please, for us husbands, set up an auto order acknowledgement message to my e-mail account. Some thing that would say "alert!!! Your wife has ordered material. You have 2 hours to cancel or reduce this order."

Truly, you have a very good web site and my wife has fun looking at all your items.

Vernon
(Husband of a quilt-fabricaholic)

Thank you so much. I received my fabric today. It was quickly shipped and beautifully tied with a bow ! I am very happy with your service and wanted you to know this. You are great!

Regards, Cathy Ashford

Hello,
I just wanted to thank you for such a prompt mailing of my packet of shirtings. They are wonderful and I can hardly wait to use them in a quilt. I will definitely tell all my quilting friends about you!

Carolyn Sundberg,
Georgia
formerly of Needham, MA

I cannot thank you enough for your prompt filling of my order. Over the Internet, I placed the order on Monday (a Holiday!), with a request for express service. I had my purchase the next day (Tuesday), less than 24 hours later! GREAT JOB!!!!!

Sincerely,

Dee Platt

Many thanks for such speedy delivery.   Mailed 5th arrived in the UK on the 9th at 8am this morning.  Delighted with this packet, making a present for a friend in Canada who has just started a Red Hat group.

Thanks again for such excellent service.

Shirley McBreen

I just received an order that I placed on 02/01/04. I want to thank you for the very prompt service. I also appreciate the way you package up the fabric and tie it together with the ribbon. It shows that you care about the product you sell. It's a pleasure doing business with your store.

I hope to get to the store soon in person. It is hard to find homespun fabric in my area. The quilt stores do not have a large selection in stock. Again, thank you.

Mary Masse - CT

I received my order today and was absolutely suprised. The fabrics were just what I was looking for. This was the first time I had ordered anything from your website but it will not be the last.

Thank you very very much,

Constance J. Phillips

Hi!
I just wanted to thank you for your newsletter. I know this is a huge undertaking but please don't stop. I have visited a kabillion quilt sites online and this is one I visit weekly. Your display is the best and your prices are great, too. I work long hours every week and if only could quilt as much in reality as I dream about. I look so forward to your newsletter as it inspires me.

Just wanted you to know that I feel I have actually been to your shop. Someday I'll get there.

Thanks,
Laurie Shain

I received my "birthday" order the other day. I love the fabric and thank you for the birthday discount! Every bit helps!!

Colleen Hines

I did receive my order yesterday....Wow...that was really fast service! It wasn't even a week! And I couldn't believe it when I open the box and found it packaged soooo pretty!!! I just loved how it was done! It was so pretty that I didn't even want to untie the neat bundle of fabric and patterns! And the pretty flower bag it was in. It felt like a present rather than a purchase! I can't wait to make another order from your company!!!

Thanks so much for your great service and for brightening my day!
Sincerely,
Michele LePere

Dear Friends,
I placed my order on Sunday, August17, 2003. Imagine my surprise when the mailman placed it in my hands on Wednesday, August 20. The two packages were so nicely wrapped with a sheer gaily colored ribbon & placed in such a pretty bag along with my invoice. I am thrilled. It's like Christmas in August. Just exactly what I needed without the fuss & bother of driving all over the countryside from shop to shop to track it down! Thanks a million!

Irene Nikolewski

My order for your Wool Felt came today and I am in love! Great colors and quality!

Thank you for your fast, professional service! Another great order!!!
Sincerely,

Kathy Tvrdik Topeka,KS

Just wanted you to know I've received my order and it's wonderful. Tying with the lovely ribbon was a nice touch.

Thank you, Teri of Fall Creek, OR

Hi Suzanne,

Thanks so much for your prompt attention to my order. I got it today!!! Now, if I just had a little more free time to do all these projects...

Thanks again,

Mary Crosset

Dear Colonial Crafts,

I just received my fat quarters in the mail that I ordered only 5 days ago. The fabric is great and even looks better than it did on the website.

We live on a small island in Southeast Alaska so most of our shopping happens off the island and much is done through mail order. I'm delighted to have found your website and will surely use you as a supplier for my quilting projects.

Thanks so much!

Benita Tulloch
Petersburg, Alaska

I just received another order from you, and wanted to Thank You for such fast shipping. The items are packaged with such pretty ribbon it is just like unwrapping a gift. I am certain to tell my quilting friends about your online services.

Thanks,
Quilts and Hugs,
Betty

I received my recent fabric order and just wanted to let you know how much I appreciate your birthday discount. It makes the month even more special. Thank you for the thoughtfulness to give us such a gift.

Ann Madges

Hello,
I just wanted to tell you how pleased I was with my recent order. My order arrived so quickly!! Excellent service and a good quality product - what more could I ask?!! Maybe someday I'll be able to visit the shop in person.

Thanks. I hope we can do business again in the future.

Judy Mersereau

I received my order today and WOW! WOW! WOW! such absolutely GORGEOUS wools! And so prettily packaged - thanks so much! I'm definitely going to have to drive over one weekend to visit the shop ...

Thanks again!

Debbie Koman

I have to tell you what a pleasure it was to open my recent order from you. You have it wrapped so beautifully, I actually hate to take it apart. I just enjoy looking at it.

I just wanted to let you know that your efforts are appreciated!!!

Kathi

I recently received my first order from you and was pleased not only with how quick I received the order but the way the order was presented. Many times when ordering from online companies you get disappointed when the order arrives or most of it is back ordered. Keep up the good work. I look forward to receiving many more orders.

Thanks,
Kristi Chance

I just got my order. As always you package things so pretty. I appreciate how prompt you are with orders and always enjoy your web site. Thanks so much!

Carol Chieda

Wow - Great, Quick Service. I just received my order. Everything is wonderful. I order online frequently and have never received such speedy, efficient service. Thank you.

Cathy Atkins
Seattle WA

My fabric arrived just two days after I ordered it and now I can be on my way to finishing my quilt without a wait. Thank you so much for your prompt service. Loved the choice of flannels you selected. Will enjoy dealing with you folks in the future.
Sincerely,
Kathleen Kracoe

Ive ordered from you 2 times, and what a treat its been receiving the packages! Im looking forward to more orders - you really do a nice job.

Diane Eakes

I recieved my order today. I was amazed at how quick it arrived. I am very happy with my order and I definetly plan on ordering from you again.

Thank you,
Joanne Donaldson

Dear Colonial Crafts
I received a package from you today. I was surprised and of course pleased that it had arrived so quickly. Although when I opened the package what I found inside was certainly not what I had expected. Inside the envelope was my fabric neatly folded, tied with pretty ribbon and wrapped in pretty floral paper. It was only a yard of fabric but it made me smile. I felt like it was a package from a special friend. Your wonderful service made my day! Thank You .

Sincerely
Jan Brayton

Thank you ! I received my fabric today, neatly folded and wrapped in a bow. I was VERY impressed and so pleased. It's little touches like this that hook customers because they are treated as special. (And I will order again! )

Linda

What a wonderful surprise. I really have to thank you and let you know I love the way my order was packed. Very lovely presentation -- and the felt sample cards are incredible as well.

Attached is a scan using the wool felt I purchased from you in the past. They are two little Hitty "moonshines".

Many thanks and I will be back!
Elizabeth R.